Manual2AI

Cancellation and Refund Policy

Last updated: October 13, 2026

This policy covers subscriptions to Manual2AI and Artfolio, both provided by Manual 2 AI Private Limited. Artfolio's summary of the same terms is at artfolio.ai/legal/refunds.

Cancelling a subscription

  • You can cancel at any time from the billing settings inside the product, or by emailing us (addresses below).
  • When you cancel, your plan stays active until the end of the period you have already paid for. It does not renew after that, and no further payment is taken.
  • You keep access until then, and you can export your data before your plan ends.
  • Cancelling stops the recurring payment we set up through your card, UPI Autopay or bank mandate. You can also revoke the mandate in your UPI app or with your bank.

Refunds

  • You can try our products before paying (each product's pricing page shows its free trial or free plan), so we don't refund the unused part of a month or a year when you cancel.
  • If you were charged in error, for example a duplicate payment, a wrong amount, or a renewal taken after you cancelled, we refund the amount charged in error in full.
  • Implementation, migration and other services under a signed agreement are refunded as that agreement says.
  • For anything else, get in touch and we'll review your case fairly and promptly.

How refunds are paid

An approved refund is sent to the payment method you paid with within 7 working days. Your bank or card issuer may take a few more days to show it. For a refund on a payment with a GST tax invoice, we issue a credit note.

Asking for a refund

Email us with your account email, the date and amount of the payment, and what went wrong. We reply within 2 working days.